Total Complaints
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Open
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Needs attention
Pending Follow-Up
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In progress
Resolved
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Closed
Complaints by Category
Status Breakdown
By Branch
Recent Complaints
| # | Client | Brand | Salon | Category | Subject | Status | Date |
|---|
All Complaints
| # | Date | Client | Brand | Salon | Manager | Category | Subject | Status | Summary | Actions |
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Raise New Complaint
Open / Pending Cases
Select a complaint from the left to view details and add follow-up remarks.
📤 Bulk Upload Existing Complaints
Upload a CSV file of your existing complaints. The system will map your columns and import all records into Google Sheets. Download the template below to see the expected format.
Click to browse or drag & drop your CSV
Supports .csv files · Max 5MB · UTF-8 encoding
Column Mapping Map your CSV columns to the system fields
Preview — First 5 rows of your file:
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